Visitor Management Plan and what this means for visits
| Confirmed Outbreak | Business as Usual |
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What it means for visits:
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Visiting requirements applied:
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Visitor Information
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What is the Visitor Management Plan?
Our Visitor Management Plan and what this means for visits
Please be assured that we are constantly monitoring the health advice and we have a deep commitment to:
- Ensuring the health, safety and wellbeing of our residents, staff and the visitors to our Homes is a key priority.
- Ensuring the quality of care in our Homes is maintained with our staff continuing to monitor the health and wellbeing of our residents closely.
- The continued implementation of measures to help reduce the risk of acute respiratory infections in our Homes includes symptom screening of staff and visitors, and;
- Keeping loved ones connected with regular updates on what's happening.
The health, safety and wellbeing of our residents and staff is our highest priority. We are doing all we can in partnership with our residents, their families and friends, health authorities, health practitioners and staff to respond to these challenging times.
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Our Visitor Guide / Frequently Asked Questions
Please download this handy guide on what you can do before, during and after your visit to one of our Residential Aged Care Homes to help reduce the risk of infections for our residents, staff and community.
You can view Frequently Asked Questions here.
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Visitor Code of Conduct
We extend a warm welcome to all visitors of our Residential Aged Care Homes!
At Catholic Healthcare we recognise our visitors as being important members of and contributors
to the Catholic Healthcare community and family. In recognising the important contribution of visitors to our aged care homes, it is also vital that visitors are mindful that they are in the home of our residents.
-
What is the Visitor Management Plan?
-
What is the Visitor Management Plan?
Our Visitor Management Plan and what this means for visits
Please be assured that we are constantly monitoring the health advice and we have a deep commitment to:
- Ensuring the health, safety and wellbeing of our residents, staff and the visitors to our Homes is a key priority.
- Ensuring the quality of care in our Homes is maintained with our staff continuing to monitor the health and wellbeing of our residents closely.
- The continued implementation of measures to help reduce the risk of acute respiratory infections in our Homes includes symptom screening of staff and visitors, and;
- Keeping loved ones connected with regular updates on what's happening.
The health, safety and wellbeing of our residents and staff is our highest priority. We are doing all we can in partnership with our residents, their families and friends, health authorities, health practitioners and staff to respond to these challenging times.
-
Our Visitor Guide / Frequently Asked Questions
Please download this handy guide on what you can do before, during and after your visit to one of our Residential Aged Care Homes to help reduce the risk of infections for our residents, staff and community.
You can view Frequently Asked Questions here.
-
Visitor Code of Conduct
We extend a warm welcome to all visitors of our Residential Aged Care Homes!
At Catholic Healthcare we recognise our visitors as being important members of and contributors
to the Catholic Healthcare community and family. In recognising the important contribution of visitors to our aged care homes, it is also vital that visitors are mindful that they are in the home of our residents.
Visiting during an infectious outbreak
Catholic Healthcare has updated visitor guidelines for our residential aged care homes and introduced new training modules that support safe visiting.
The guidelines are designed to help manage the risk of infectious outbreaks (such as COVID-19, influenza and gastroenteritis) and acknowledges the importance of balancing safety in residential aged care with visitor access, and the importance of social connection to residents’ wellbeing.
While mandatory for nominated essential care visitors, the training is highly recommended for all our families and friends. Topics covered include infection control, recognising transmission risks and symptoms, hand hygiene techniques and how to wear Personal Protective Equipment (PPE). Many of these same principles will also help to keep our homes and residents safe from influenza and other viruses.
In compliance with the Australian Government, we have introduced two short modules that will educate all families, friends and representatives of residents, so you can continue to visit loved ones in a home as safely as possible.
Click here to complete your training
Catholic Healthcare will keep a record of your participation to help ensure your visit to your loved ones is easy. The privacy of your information is important to us. Please click here to learn more about how we keep your information.
If you have any questions about the training, refer to the handy user guide.