Well trained staff and excellent communication from case manager. The wonderful service call centre staff are kind and friendly to my parents and myself. The App is very easy and user friendly.
Home Care services supporting your independence
Need a touch more help around your home? Care is closer than you think. Our highly trained staff will tailor care services to your needs, helping you maintain your health, wellness and lifestyle at home.
How can we help?
Wherever you are on your Home Care journey, we can help.
- Are you thinking about applying for a Home Care Package?
- Have you just been approved for a Home Care Package and waiting for your funding?
- Have you got a Home Care Package and are unsure if you’re getting the most from it?
- Are you interested in self-funded home care services?
Catholic Healthcare’s experienced and compassionate team can guide you through the My Aged Care process, help you access services while you wait, and advise on the best funding options based on your specific needs.
Let us help you design a care plan through a government-funded or self-funded home care service package so you can live your best life now!
Have you heard of a Home Care Package?
We're with you every step of the way
Step 1: Call us on 1300 487 104
Once we get to know you and understand what’s important to you, we’ll provide everything you need to know and more.
Step 2: Review your financial and funding options
We can help to access funding options including the Commonwealth Home Support Program (CHSP) or a Home Care Package (HCP) via myagedcare.gov.au. As this process can take time, please call us on 1300 487 104 if you require services urgently or have had a health incident. We can also help if you can’t or don’t want to access government funding through our self funded service options.
Step 3: Design your care plan
We’ll guide you through it all. Once we have your funding option decided, our team will work with you to create a Care Plan that matches your lifestyle, interests and needs.
Step 4: Receive services
Once you are happy with your Care Plan and have signed your Services Agreement, we will book your services with our Catholic Healthcare team and preferred providers.
Home Care Frequently Asked Questions
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1. What is Home Care?
We understand there’s no place like home. That’s why we offer a wide range of in-home aged care services so you or your loved one can remain living independently at home. From making daily tasks easier with transport to the shops, cooking or cleaning to improving health and wellness, clinical services and more, we’re here to help you maintain your lifestyle at home for longer.
Home Care Services (also commonly referred to as in-home care) can be Government subsidised under either the Commonwealth Home Specific Programme (CHSP) for basic level care, or Home Care Packages (HCP) for multiple or more complex requirements. -
2. What will it cost?
The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation -please see their handy fee estimator calculator at https://www.myagedcare.gov.au/how-much-will-i-pay.
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3. What types of Government subsidies are available?
To understand what government subsidies are available and how these work, please click here to read Home Care: Fees, Caps & Government Subsidies.
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4. What’s the difference between CHSP and HCP?
For more information, please click here.
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5. Who will provide my care
There are many approaches we take to ensure the right Care Worker is matched to you depending on your needs and preferences. We employ Care Workers based on their qualifications, skills, experience and alignment with our company’s mission and values. We also have case management expertise and ongoing reviews of your care needs by our experienced Care Advisors to ensure your maintaining your health, independence and lifestyle at home for longer.
For existing home care clients, please click here to view Frequently Asked Questions related to your services.
Don't just take our word for it!
Lorraine, Self-funded Home Care Client
Family
It is a very efficient and caring healthcare provider. We have had a few follow up calls to see if we were okay.
Leanne, CHSP Home Care Client
Customer
Excellent office communication, home care staff, empathy and follow up with management
Jane, HCP Home Care Client
Customer
Very interesting content of the programme that I attended. Well organised and the speakers chosen were all relevant to the programme.
Frances, Self-funded Home Care Client
Customer
My mum received excellent care from catholic care. The staff that visited her, looked after her, took her shopping & cleaned her house were all very kind & efficient.
Thomas, HCP Client
Family
Acknowledgement of Country
We acknowledge the Traditional Owners and Custodians of the lands on which we live, work, and dream. We pay our respects to the Wallumedegal People. To their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We acknowledge that they have occupied and cared for these lands and waterways over countless generations. It always was, and always will be, Aboriginal land.